GDPR: Procedure for "Subject Access Request"

GDPR states that “individuals have a right to access their personal data” (ICO Website). Businesses should have a procedure in place in the event of a client information request (aka subject access request). If a client makes a request, the information should be provided within one month and no charge should be made to the client.

The latest update to VIA Voyager enables you to smoothly provide information to the client in a professional manner in a couple of steps. In addition to the below there are a number of other pieces of information which you should provide the client with which are detailed on the ICO website and you can cover these in your privacy notice.



The latest update to the VIA Voyager System allows Travel Agencies to prepare for the upcoming General Data Protection Regulation (GDPR) by actively storing explicit marketing consent from clients which can be obtained through whichever method best suits the needs of your agency. This update is available to all our users for no extra charge. A user manual is available, please contact our Support Team on 0114 288 8472 to obtain yours. . 


VIA EXPRESS Revolutionises How You Monitor Your Business

No longer do you need to be logged in and sat at your computer, repeatedly checking how many bookings you have done so far today. With VIA Express, the new mobile application for Travel Agencies from Voyager Systems Ltd, you can access live, fast and efficient reports from your mobile phone.

Whether you are on a FAM trip, away at an industry conference or function, out at a meeting or enjoying some leisure time, you can quickly glance at your phone and instantly see how many bookings each branch has done, a summary of receipts collected and how your sales team have performed. If you are about to meet a tour operator, you can look at the Operator Sales report and look at your sales by operator for that day, week, month or year to date.


The dashboard gives an overview of the TOP 3 performing branches in terms of sales and receipts in addition to the Top 3 Selling Travel Advisers and Top 3 operators sold. 


VIA Express is available to download for iphone and android. Contact to obtain your username and password.


Voyager Systems is pleased to announce the latest release of VIA, including the new ATOL Certificates approved by the CAA.

The new software gives the flexibility to build and amend flight packages and assign the relevant ATOL protection with the option to print and email the new ATOL certificates to your client.


A new designed ATOL report will work in tandem with any ATOL bookings loaded allowing the clerk easy access to all the passenger and booking details required both for compiling reports for the CAA or in the event of a claim.